Answers to some of our most frequently asked questions are provided here.
If you are unable to find an answer to your question, please get in touch by selecting one of the short web forms.
What is the Secure Lab?
Using the Secure Lab
Please note that only your institution's IT support can help you with the following:
Many issues users encounter are common and some of these are listed below:
If your problem isn't covered in our FAQ's please Get in touch
Access to the Secure Lab is available to researchers who can fulfil the access requirements for the data required:
Please Get in touch if you have any queries about whether you are eligible to access data via the Secure Lab.
1. Each user needs their own static routable IP address.
2. The endpoint device which accesses the Secure Lab (i.e. your workstation) must:
3. The following security measures must also be observed:
The Secure Lab is very similar to the SRS and you will find familiar statistical software, including Stata, SPSS and ArcGIS. You can use Microsoft Office to write papers and design your presentations.
However, there are two important differences:
We are working closely with the ONS to ensure that all economic and social data currently available in the SRS will be available from the UK Data Service.
The Secure Lab service is part of the UK Data Service and is funded by the ESRC. We do not currently charge UK HE/FE researchers for using the service.
The Secure Lab User Agreement outlines the terms and conditions of use of the service, is signed by the researcher and a suitable officer at their institution (for example from a contracts office) and is returned before or during training.
The agreement includes:
The agreement demonstrates that the prospective researcher understands the seriousness of the undertaking, and that they and their institution understand the penalties that may be imposed for breaches of security or confidentiality.
No. Many Universities have agreed to sign the agreement as it stands. We cannot tailor the agreement for each specific University/request. It is an agreement that fulfils the requirements of numerous parties such as the ONS, ESRC and the University of Essex.
The training course includes relevant legal and ethical responsibilities, required security procedures, guidance on Statistical Disclosure Control of outputs, penalties for breaches, as well as practical instruction on how to access and use the system.
Further details are available from attend a training course.
Using the Secure Lab
Please email us with your confirmed IP address and we will update our firewall if necessary.
This could be a software error on your PC.
The Citrix software is the small software application that you installed on your computer just before we provided you with your username and password.
Given the potential sensitivity, confidentiality and disclosiveness of the data, it is not possible for you to download any data from the system but you can view and analyse the data on your local computer via remote access. You may not, however, copy any analytical outputs from your screen, but you can share interim results with registered colleagues within the Secure Lab. The service carries out Statistical Disclosure Control checks on outputs ready for publication before these can be released and sent to you by email.
The UK Data Service is able to assist researchers wishing to link external business data to ONS business data in the Secure Lab. See our guide for further information.
Statistical Disclosure Control (SDC) is the process of reviewing your work to ensure that your results (for example descriptive statistics and other analyses), cannot be used to identify an individual respondent.
There are a variety of statistical measures commonly used by researchers that we have to check. The SDC standards we adhere to have been agreed by other European countries, and can be found in the document guidelines for the checking of output based on microdata research.
We undertake SDC of all outputs that researchers request from their Member Logon areas. We do the checks manually - this gives us the flexibility to consider each project individually. For this reason, as with our European colleagues, we do not feel that SDC software is appropriate to use for checking outputs created by our members.
We provide SDC training for our members, so you are aware of the SDC rules that we apply.
We have created an SDC folder inside your login project folder. When you have finished your document, save a copy into this folder. You should then complete an Output Release Form available from our Get in touch page.
Outputs can only be removed from the Secure Lab environment subject to Statistical Disclosure Control checks by service staff - once checked and deemed safe these are emailed to you.
In the UKDS Secure Lab, we have a set of minimum requirements that an output must meet in order for us to make a thorough statistical disclosure check and determine whether an output can be released:
If any of the minimum requirements are not met, your output will not be released. We will have to contact you for further information, thus delaying the release of your output and the outputs of other users.
Previous users may remember that we used to operate a ‘final’ (AKA ‘finished’) output policy. However we recognise that this is no longer always appropriate given the increasingly varied nature of the projects within the Secure Lab, hence the clear list of requirements above.
Secure Lab users working on the same project can easily share their intermediate findings through shared project folders. However, in some cases, we may release Intermediate Results - see What if a co-researcher is not eligible to use the Secure Lab?
You may discuss outputs with an Approved/Accredited researcher on the same project but this must be done discretely and privately. It is absolutely forbidden to write anything down from the screen and outputs may only be shared in the project folder in your Secure Lab Login area or in the form of 'final outputs' following Statistical Disclosure Control and release by a member of the UK Data Service Support team.
Results which have not been checked by UK Data Service staff and returned to you must not be shared or disclosed to anybody else. They should only be accessed by a colleague working on the same project (see Can I discuss outputs with an Approved/Accredited researcher on the same project as me?).
You are not permitted to share any actual results with a non-approved researcher (even if you think they are not disclosive) such as a regression coefficient or a frequency count.
You may, however, discuss the overall research proposal and the results without disclosing any actual results.
If you wish to show actual results to a colleague who is outside the UK or who is not eligible to use the Secure Lab then you may ask us to release intermediate outputs provided that (i) the colleague has registered with the UK Data Service and agreed to its End User Licence and (ii) these outputs are equivalent as possible to 'finished goods/final outputs' e.g. a table in a MS Word document that includes sufficient surrounding text to allow us to understand and check the output.
A breach in the terms of access may result in:
Self-reported unintentional breaches will be penalised with discretion. Researchers who take full and prompt action to correct a self-reported and unintentional breach will not normally be penalised but may be asked to repeat training/induction.
The UK Data Service website will be undergoing an upgrade to our systems from Thursday 23 August until Wednesday 29 August inclusive. Some parts of the current website, account area and data catalogue will be unavailable. Normal services are expected to resume on 30 August 2018. We apologise for any inconvenience.